Perfect trips
We have worked with Pam for a few trips and
she has made it so easy for us to book very
memorable trips. Last year unfortunately we
had to cancel our trip to the Galapagos and she
went out of the way to talk to the Cruise
Company and the Insurance Company to get
our refund back. I would recommend her
anytime to book perfect trips of a lifetime.
Provided by RS
Dream travel advisor
Pam Fernley is a dream of a travel advisor. She invested so much of her time and expertise in putting together our family's trip of a lifetime (African safari). The trips she puts together are unique, well thought out and always include her special touch which result in travel that feels so personal and customized!
Pam takes the time to listen to pre-trip conversations and somehow manages to tailor trips that capture and build on our interests. If there is something unfamiliar to her, she does her research and finds options that meet her high expectations.
Her trips are amazing! My only regret is that I hadn't found her earlier!
Provided by JF
Bespoke arrangements
Pam Fernley is a terrific travel consultant who has planned multiple trips for me. Top of mind is an independent trip to Copenhagen with my Millennial daughter. Pam arranged for specialty guides who customized each tour to our interests including arranging meetings with local artisans in their boutique shops. These bespoke moments made the trip truly special.
Provided by B
Fabulous vacations
Pam has been an exceptional travel agent and we are not the easiest clients having made several changes in our itineraries. She is very attentive in making sure that we book what we want and quite flexible. Over the last three years she booked us a train/bus trip to New England, a fabulous trip to Ireland, and has planned a vacation to the Amalfi Coast for us in September. We couldn't be more pleased with her service.
Provided by SR
Perfect London trip
Pam Fernley planned my 2023 trip to London. This trip was very important to myself and my traveling companions and Pam understood that. The comprehensive services and support provided by Pam were excellent. She did everything possible to make myself and my traveling companions feel comfortable. She took the time to understand our needs AND desires and as a result our trip to London was a once in a life time experience that we are still talking about. So, when we decided to go to Italy in 2025, there was only one person I wanted to plan our trip-Pam Fernley. I can't recommend her enough- FIVE Stars!
Provided by AH
Many wonderful getaways
When my husband and I began working with Pam Fernley about five years ago, our travel life got a wonderful boost! Pam's attention to detail and her knowledge of the industry paved the way for many wonderful getaways for us. Always cheerful and positive, Pam planned each trip and tackled each challenge with determination and positivity, with the end result consistenty being our best trips ever! We look forward to planning lots of trips with Pam as she moves forward in her career with Global Travel Collection!
Provided by WP
Extraordinary Africa trip
Thank you for going above and beyond booking our trip to Africa. From start to finish you provided exceptional service, expertly guiding us though every detail of
our trip. Your knowledge of both destinations was invaluable in helping us select the perfect accommodations, activities, and safari experiences. You listened carefully to our interests and tailored the trip to ensure we have an unforgettable adventure, balancing wildlife experiences cultural insights, with top notch guides with excellent places to stay. You assisted us with all airport transfers, to permit parking, immunization shots, type of luggage and clothes. Your attention to detail has been extraordinary. You were also so prompt to replying to any of our many questions and requests. We are incredibly grateful for your expertise, professionalism, and passion for creating our extraordinary travel experience to Africa. We highly recommend Pam to anyone looking to book a tailored, well-planned, memorable vacation.
Provided by SF
Amazing Africa & South America vacations
I began working with Pam in 2019, planning my husband and my dream vacation to Peru. Pam was fun to work with and extremely informative and helpful. When Covid shut downs caused our vacation scheduled for April of 2020, to be canceled, Pam was masterful in securing refunds and travel credits. We subsequently turned our attention to a trip to Africa, selecting with help from Pam, a safari to Kenya and Tanzania to witness the Great Migration. The trip surpassed our expectations and I wholeheartedly recommend it. One item to note was when an airline glitch happened, Pam worked long weekend hours making sure our travel was seamless. More recently, we again turned our attention to Peru, and with Pam's superb guidance, experienced a once in a lifetime time trip to Peru, visiting among other sites, Lima, Machu Picchu and the Amazon. Pam is now assisting us with Argentina and Chile plans, and we know with her expert guidance we will once again experience a trip of a lifetime.
Provided by PG
Unforgettable France trip
My husband and I had the pleasure of using Pam's travel expertise and contacts to plan a trip to Normandy and Brittany last year. We had certain time parameters around which we needed to work while we were in France, due to prior separate arrangements. Pam seamlessly made this all work for us, taking care of details large and small, all while giving us an unforgettable and meaningful travel experience. We look forward to planning more trips with her!
Provided by KH
Once in a lifetime trips
Pam Fernley has planned several fabulous "once- in -a -lifetime" trips for us. One trip was traveling in Normandy and Brittany, France where she connected us with a an amazing operator and facilitated a very layered and meaningful itinerary with all the details covered.
Another trip she planned for us was a wonderful Hawaiian adventure - we could not have asked for more. We would call on her to use her services again and have recommended her as a resource to many of our friends as well... the greatest compliment.
Provided by PS
Incredible travel agent
Pam Fernley is an incredible and professional travel agent who assisted my wife and me with our travel plans. She patiently took time to listen and learn about our interests and expectations.
Pam was very timely with getting back with us, providing several options from which to choose. Once our decision was made, Pam followed through with every detail ensuring our trip was perfect from start to finish. After we returned home, Pam reached out to us for our comments and feedback.
We will be sure to work with Pam again for our future travel needs!
Provided by Happy Client
Dream Italy trip
Working with Pam was an absolute pleasure! She took our vision for a
dream trip to Italy and turned it into something truly spectacular. From
securing ideal flights to selecting hotels that felt like hidden gems, her
expertise was evident in every detail. The curated experiences--like
personalized museum tours and an unforgettable day with a private
driver along the Amalfi Coast-were exceptional and elevated our
journey. At first, it was hard to let go of control, but Pam's attention to
detail and seamless planning quickly earned our trust, making the entire
trip stress-free and unforgettable.
Provided by SP
Perfect anniversary trip
My husband and I wanted to take a trip to Antigua for our 25th wedding anniversary. Pam came highly recommended. Working with Pam could not have been easier. She helped us identify the best place that met all our needs, booked spa visits, and made dinner reservations for us. Unfortunately, 2 weeks before our trip my husband had a work conflict causing us to have to move our trip a few days later. Pam immediately called the resort and they were unable to change our reservation. Pam was able to get us a credit at this resort for a future trip (even though their cancelation policy stated otherwise), and booked us at a new resort in Antigua in a matter of hours. Pam again booked spa visits, made dinner reservations, and even had champagne, cheese, and cake waiting for us in our room. Crisis averted thanks to her knowledge, relationships, and thoughtful efforts! We had the very best trip, thanks to Pam. We couldn't recommend her more and we've already used her for another trip to Antigua.
Provided by KP
Attention to detail
Pam has been so helpful and detailed when planning our large family
gatherings to a short weekend get away. She communicates clearly between
her client and the staff and has always made us feel we were receiving extra
special attention. Her attention to detail is superb and she goes the extra mile
with her creativity. Pam supplied and hand painted wine glasses for our room
and children's room as we had cocktails every night in our suite to celebrate
my husband's 70th birthday. She is timely and prompt with returning calls and
emails and is a delight to work with. I highly recommend Pam to help secure a
perfect place for whatever occasion you may be celebrating. She's the best!
Provided by LB