Diana Castillo - Integra Travel

Reviewed By Denise - San Antonio, Texas | Traveled to Mexico

’m so glad that I found out about Diana Castillo and Integra Travel!! I travel frequently and was the kind of person that thought I don’t need a travel agent…. I can do it all on my own and why would I want to pay a little more for someone’s service? Well I was wrong. My misconception that it costs more to use a travel agent like Diana is the farthest thing from the truth. Our travel costs are the same or better than our former go-to travel route with AMEX Platinum.
In addition, Diana is an excellent travel advisor who is so well experienced with many travel destinations and hotels. Her travel insights, network and insider connections are really fantastic. Furthermore, Diana is so in tune with her clients’ needs and goes above and beyond to exceed their expectations. She has even been able to get us free upgrades and other perks! These reasons differentiate her from other travel agents. I would wholeheartedly recommend!

Reviewed By Susi - San Antonio, Texas | Traveled to Kenya ~ Africa

Very satisfied with Diana's service. She recommended amazing hotels and accommodations. The trip was amazing!

Reviewed By John - San Francisco, CA | Traveled to Europe

Diana is phenomenal. She was there every step in planning the trip, and it felt like she was right there by our side (or even a step ahead of us) on our trip to Europe. She brings great wisdom and is attentive to every detail. Always. It was my first time to travel out of the country with our son, and Diana put herself in our shoes, drawing on her wisdom and experience, and envisioning and creating a trip that fit us. And, I needed a travel agent who was patient, and Diana is so patient. And, we had an awesome trip!

Reviewed By J_Anderson - San Antonio, Tx | Traveled to Greece ~ Europe

This was my wife and I's first time using a travel planner and did not know what to expect going in to the meeting. After meeting with Diana, we felt that we were in great hands and very well taken care of. All of our transportation, air fare, accommodations and travel from island to island was ALL taken care of! Not having the stress and worry to book places to stay or travel was such a stress relief! Diana was great in booking everything for us, we were more than pleasantly surprised and this made our trip so memorable! The quality of service we received surpassed our expectations, I would highly recommend Diana to any of our friends and family to use her services!

Reviewed By n/a - San Antonio Tx | Traveled to Portugal ~ Europe

5

Reviewed By Yez - Monterrey México | Traveled to India ~ Central Asia

Fue un viaje maravilloso de principio a fin. Desde la organización previa lo empezamos a disfrutar: la información detallada del plan, requerimientos de visa y que llevar, zoom para conocernos. El día que llegamos nos recibieron en el aeropuerto con todas las atenciones y en los hoteles llenos de detalles. El profesionalismo de Diana y de Jaya, nuestra guía, fue excepcional, no solo hacen excelente su trabajo sino que le ponen el corazón y se nota su entusiasmo. La forma en la que nos fueron presentando la información y experiencias hizo que disfrutara mucho el viaje. Regrese tan contenta que estoy esperando en un futuro la parte 2.

Reviewed By Lisa - San Antonio, TX | Traveled to Spain ~ Europe

Working with Diana was amazing. She help plan a wonderful family vacation and thought of all the details from airfare, ground transportation, hotels and even tours of the best places to see. We have used Diana for numerous vacations and have never been disappointed. Would highly recommend Integral Travel.

Reviewed By Melissa - San Antonio, Texas | Traveled to Rome ~ Italy ~ Europe

Diana helped plan a trip of a life time. All her recommendations were spot on.

Reviewed By Leslie Lopez - San Antonio, TX | Traveled to Taormina ~ Italy ~ Europe

We just returned from a fabulous vacation in Sicily and Rome. Diana booked amazing hotel accommodations and also
provided us with a wealth of information to make our trip extraordinary. Not only were the properties incredible but what truly stood out was the experience. The staff was welcoming and the attention to detail made us feel pampered from start to finish. We experienced luxury travel and we are forever ruined!!

We look forward to planning our next adventure.

Reviewed By Brad - Virginia | Traveled to Asia

I decided to give Diana a try a couple of years ago after going several years arranging all of my own travel on the internet and being skeptical of the value of a travel advisor. She has proved her value over and over again since then. Most recently I had an issue with a luxury cruise line that messed up the logistics of a land excursion. They promised some compensation but were really unresponsive until she took control of the situation and lobbied on my behalf with her usual dogged persistence, coupled with diplomatic charm. Solely because of her efforts, the cruise line compensated me more than fairly for the inconvenience. This is the kind of "above and beyond" service she provides on a regular basis. She is a master, as I have come to expect, of the basic travel arrangements, which are a given in today's online world. She's simply a joy to work with, turning the drudgery of travel logistics into a pleasure. I'm a client for life now.

Reviewed By John P - Austin, Texas | Traveled to Europe

Diana and I worked very closely together planning our trip to Europe. I relied on her advice for making our travel plans. I was quite pleased with her hotel recommendations. She made all of our flight arrangements. Those were good as well.

Reviewed By Caroline D - San Antonio, TX | Traveled to Mexico City ~ Mexico D.F. ~ Mexico

Fabulous! She went above and beyond. She booked us in the best hotel, with the best guides and drivers! She also cooked all our lunch and dinner reservations and checked on us during the trip. I owe Diana so much. It was a last minute trip and she coordinated it all while she was out of town herself! I can’t recommend her enough and will definitely use her again.

Reviewed By Pookie - San Antonio, Texas | Traveled to Montego Bay ~ Jamaica ~ Caribbean

Exceptionally professional, always willing to help within client budget. Diana remembers your travel day and send messages to wish you well. We are very pleased!

Reviewed By Chicho - San Antonio. | Traveled to Iceland ~ Europe

Excelente Service.

Reviewed By Carolina. - San Antonio, TX, US | Traveled to Argentina ~ South America

Working with Diana at Integra Travel has been an amazing experience, always very professional, outstanding service in every detail of the trip. Thank you so much for your re

Reviewed By Caroline D - San Antonio | Traveled to Mexico

Diana Castillo has planned 2 international trips for me and my family. She is smart, knowledgeable and created something unique for us! Our anniversary trip to Mexico City was full of good food, fun tours and a fabulous hotel. I highly recommend Diana! I can’t wait for her to plan our next adventure.

Reviewed By TheRealHighGear - Georgetown, TX. | Traveled to Europe

This was our first trip out into Europe and we found Miss Diana through a Google search while looking for some help finding good places to stay in the areas where we wished to go. Miss Diana jumped right on board and had us setup for our two week excursion in just a few weeks. She gave solid choices and once we decided what we liked, arranged excellent lodging, business class airfare, private drivers, private tours, reservations for restaurants and more and more and more. Our trips to Reims in France, Florence, Tuscany and Venice Italy would never, ever have been as good without her. We are utilizing her expertise again in May of 2024 for another trip back to Europe and will continue to seek her out for everything else we need as it pertains to travel outside the USA. We cannot thank her enough. She rocks.

Reviewed By Paul - Austin, TX | Traveled to Playa Del Carmen ~ Quintana Roo ~ Mexico

Diana was fantastic! I had no idea how to choose a resort in the Riviera Maya and knew I needed help. Luckily I found Diana. She listened to our needs and budget and suggested several options, noting pros and cons of each. We settled on the Riu Palace Riviera Maya and it turned out to be perfect! Beautiful resort, great food options, upgraded room, shuttle transportation to and from the airport. It couldn’t have been easier! Diana has first hand experience with many of the properties she works with and won’t steer you wrong!

Reviewed By Happy Travel Customers - San Antonio, Texas | Traveled to Miami ~ Florida ~ USA

Diana was great to work with. She asked all the right qeustions to see what we were looking for before she made recommendations on where to travel as well as where to stay. She communicated with us right before our trip to make sure we didn't need anything and finalized our arrival at our destination. The extra perks ( Room upgrade, rooms with a fabuous view, late checkout, etc) included booking thru Integra Travel were great. Will definitely use Integra for our next travel adventure!!

Reviewed By Luis - San Antonio Texas | Traveled to Paris ~ France ~ Europe

Excellent service