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(25 reviews)
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25 Reviews | 100% RecommendedAgency
Protravel International Encino
Destinations
Italy, Australia & New Zealand, Europe, USA, South America
SPECIALTIES
Honeymoons, Family Vacations, Holiday Travel, Entertainment Travel, Corporate Travel
Tatiana Bertini
Encino, California Travel Agent
Luxury Travel Agent
Tatiana is a member of the Zo'etic travel team and brings with her extensive experience and an outstanding track record in the travel industry. Tatiana has sharp attention to detail and goes out of her way to make sure the little things that make a trip successful are never overlooked. She is skilled at managing budgets and sourcing the best prices. Prior to joining Zoetic Travel, Tatiana traveled globally and lived for an extended period in Italy, forming her ability to adapt quickly to any situation and understand changing priorities. Through South America, Europe and Australia, traveling has given her the passion to always find the best solution for complex international itineraries, without compromising traveler comfort. Tatiana holds a Bachelor of Science in Hospitality Management and while not at work, she is busy planning her next adventure discovering the world’s cuisines and cultures.
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Reviews
3 of 4 people found this review helpful
Reviewed By RKL - Oxnard Shores, CA | Traveled to Europe
Awesome Trip
Tatiana is well met over the phone and in person. Her enthusiasm to make your trip exactly how you want it to be is palpable. One of her best skills is to listen to what you want, find the best options and put together an awesome trip . She is always available to answer questions no matter how small, promptly returning calls and emails. I especially like the fact that she is a primary resource should you be traveling and run into difficulty - she is a terrific problem solver and can do person.
I would recommend this agent to my family and friends
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2 of 3 people found this review helpful
Reviewed By Sherri K - San Ramon, CA | Traveled to Europe
Best Trip Ever - 20th Wedding Anniversary!
Tatiana provided superior planning expertise for our trip to Central Europe. From the start, she provided excellent guidance on the itinerary, helped us to secure our airfare and provide hotel recommendations. As we got into planning the trip details, she worked with us extensively to create a customized trip that was full of cultural activities, museums, and private guided city tours in each city we visited. She also secured our private transportation arrangements and restaurant reservations. All of the vendors she used were five-star. We felt safe and secure everywhere we went. Overall, the trip was all that we envisioned and more. Tatiana is professional, flexible, fun and her expertise is over the top. We will use Tatiana for all of our future travel and highly recommend her to anyone who is ready for the best trip of their lives.
I would recommend this agent to my family and friends
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1 of 1 people found this review helpful
Reviewed By Amazing Trip to Italy - Pittsburgh, PA | Traveled to Italy ~ Europe
Amazing Trip to Italy
Tatiana was very knowledgeable and accommodating to our needs. I really loved the app that had our travel itinerary available at a quick glance. She had really good recommendations on logistics and planning. She will work within your budget and desire for the type of experience you are looking for. She was very timely with the information and understanding to any changes that needed made.
I would recommend this agent to my family and friends
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3 of 5 people found this review helpful
Reviewed By Theo - New York | Traveled to Milos ~ Greece ~ Europe
Greece by far.
Tatiana has always been amazing in helping myself and my family create memories of a lifetime as she navigates sometimes difficult waters in the travel and service industry. As far as support I couldn’t ask for anything more as she is always available to clear up any issues with a resort or a vendor. I have dealt with many travel associates before and she by far has been the best I have ever dealt with on our world wide travels from Europe to the Caribbean.
I would recommend this agent to my family and friends
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1 of 1 people found this review helpful
Reviewed By Christy - Atlanta, Ga | Traveled to Turks and Caicos Islands ~ Caribbean
10/10 best travel agent experience
I had the most fantastic vacation in Turks and Caicos, and I owe it all to Tatiana! From the moment I first contacted her, she was incredibly available and attentive, always ready to answer my questions and provide helpful suggestions. The planning process was a breeze, as she took care of all the details! I truly felt like she understood exactly what I was looking for in my vacation, and she tailored the itinerary to perfection. Throughout the trip, I had a sense of ease and confidence knowing she was just a call or message away if anything came up. I can't express enough how grateful I am for her exceptional service and expertise. Thanks to Tatiana, I had a dream vacation filled with unforgettable memories. I'll definitely be reaching out to her for my future travel plans! 🏝???🌞🌊😊
I would recommend this agent to my family and friends
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1 of 1 people found this review helpful
Reviewed By FraC - Austin, Texas | Traveled to Spain ~ Europe
One I Will Not Forget
Tatiana is always incredibly responsive and knowledgeable. A true pleasure to work with during all stages of the trip. Choice of Hotels was impeccable -- location and quality of rooms & amenities was exactly what we were looking for. Will definitely work with her again in the future.
I would recommend this agent to my family and friends
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3 of 5 people found this review helpful
Reviewed By Bret - Huntington Beach, California | Traveled to Greece ~ Europe
Flawless travel plans
A detail minded professional
I would recommend this agent to my family and friends
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2 of 3 people found this review helpful
Reviewed By Diulus Family - Pittsburgh, PA | Traveled to Hawaii ~ USA
Best Family Vaca
It does not get any better than Tatiana! She is there every step of the way from planning to text reminders to fill out waivers the day before an excursion. She makes our trips seamless and stress free. Truly the best!!!
I would recommend this agent to my family and friends
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2 of 3 people found this review helpful
Reviewed By Jules - Thousand Oaks, CA | Traveled to Thailand ~ East and Southeast Asia
Luxury travel, even on a budget!
Tatiana really takes the time to get to know your personal travel needs and then does everything she can to make that happen with whatever budget you have. She booked an amazing trip to Thailand and another incredible trip to Prague, Budapest and Vienna. They were both the most incredible trips of our lives. Once you experience this personal experience travel service you will never go anywhere without her help.
I would recommend this agent to my family and friends
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0 of 0 people found this review helpful
Reviewed By Love to Travel! - Los Angeles | Traveled to Italy ~ Europe
Wonderful Beautiful Delicious Italy!
We can't say enough good things about Tatiana! She has planned trips for us over the years, from as far as Antarctica to as close as Santa Barbara. Recently, she helped us plan a month-long trip to Italy, and we couldn't have done it without her!
Tatiana was incredibly patient and took the time to really understand what we wanted. She helped us narrow down our ideas and crafted a fantastic itinerary. Every hotel she picked for us was absolutely gorgeous and made our stay even more special.
It was truly a memorable trip, and we owe a huge thank you to Tatiana for making it all happen! If you need help planning a trip, we highly recommend reaching out to her!
Tatiana was incredibly patient and took the time to really understand what we wanted. She helped us narrow down our ideas and crafted a fantastic itinerary. Every hotel she picked for us was absolutely gorgeous and made our stay even more special.
It was truly a memorable trip, and we owe a huge thank you to Tatiana for making it all happen! If you need help planning a trip, we highly recommend reaching out to her!
I would recommend this agent to my family and friends
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0 of 0 people found this review helpful
Reviewed By Ron - Los Angeles, CA | Traveled to Italy ~ Europe
An amazing trip to Italy
Very thoughtful with excellent follow thru.
I would recommend this agent to my family and friends
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0 of 0 people found this review helpful
Reviewed By Tracy S. - Studio City, CA | Traveled to Greece ~ Europe
25th Wedding Anniversary Trip!
Tatiana was very thorough and informative in her responses and was amenable to working within our needs and parameters from start to finish. She used local agencies to help inform our choices which was beneficial, and also proved helpful to have someone reachable on the ground in Greece if needed. Before and while we were traveling, she was easily reachable and very quick to answer any questions or unexpected problems that may have arisen, and never made us feel we were annoying! She's great at listening to what you want and helping deliver the perfect trip for you.
I would recommend this agent to my family and friends
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0 of 0 people found this review helpful
Reviewed By The Catalanos - New Orleans, LA | Traveled to Park City ~ Utah ~ USA
A Truly Amazing Experience
Even months after our honeymoon we reflect back on how amazing and smooth our trip was. When planning our trip, Tatiana was amazing at communicating the best options available to us in a simplified way that wasn’t confusing yet extremely informative. Having her help us plan made all the difference in what we were able to do and how informed we were when we went to the various places. We will be certainly using her services for any and all trips we take in the future!
I would recommend this agent to my family and friends
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0 of 0 people found this review helpful
Reviewed By Europe - LA | Traveled to Paris ~ France ~ Europe
Amazing spring break experience!
Tatiana is very knowledgeable, patient efficient . She is very quick to respond and always has an answer. I love working with her , its comforting knowing she is handling all of my vacation needs!
I would recommend this agent to my family and friends
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1 of 2 people found this review helpful
Reviewed By Chris - Corona, CA | Traveled to Maui Island ~ Hawaii ~ USA
An incredible trip without a care in the world!
Tatiana worked to learn exactly what my wife and I wanted for our Honeymoon. She asked us detailed questions to get a sense of the perfect honeymoon for us. The recommendations she made were spot-on - from the resort to the location to the food options to the airport transfers and excursions. We had peace of mind throughout the process and when we were there we never worried about a thing because we were confident that even if something were to go wrong, Tatiana would take care of it!
I would recommend this agent to my family and friends
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1 of 2 people found this review helpful
Reviewed By nancy - CA | Traveled to Eastern Europe ~ Europe
Incredible Travels!
She was beyond efficient, helpful and attentive. She had a wealth of knowledge about planning the exact trip we had in mind and her lovely extra suggestions made it the perfect excursion. This was my second trip using Tatiana and all I can say is I do not want to ever travel again without her guidance.
I would recommend this agent to my family and friends
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1 of 2 people found this review helpful
Reviewed By Ron N. - Los Angeles,Ca | Traveled to Antarctica ~ Antarctica
The best travel agent we have ever worked with
Its been great, she is easy to work with and always gets the job done. Wherever we travel she always gets us those extra perks too. Shes got our back
I would recommend this agent to my family and friends
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3 of 6 people found this review helpful
Reviewed By Marianne - Thousand Oaks, CA | Traveled to Africa
Best Trip Ever!
Totally amazing! Quick follow up!
I would recommend this agent to my family and friends
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1 of 2 people found this review helpful
Reviewed By Richards' Family - CA | Traveled to Italy ~ Europe
Life Changing Experience!
Tatiana, is personable, professional and authentic in her approach. We desired a "hub" approach for our travels, that provided flexibility of choice once we landed. She listened and asked thoughtful questions, in addition was willing to research if the answer was not readily available. Organizationally, once the plans were in place, it was "stress-free" travel for our family (21 days: London and Northern Italy).
I would recommend this agent to my family and friends
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2 of 4 people found this review helpful
Reviewed By Davida - So cal | Traveled to Italy ~ Europe
It definitely was our best ever
Attention to detail, professional, very quick response to all questions and needs.
I would recommend this agent to my family and friends
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0 of 1 people found this review helpful
Reviewed By Steve - New York | Traveled to Italy ~ Europe
Tatiana saved our honeymoon!
Tatiana was such a professional. After being in a crunch for time due to our original honeymoon falling through, she helped us book a last minute honeymoon from France to Sicily to Tuscany. Everything went flawlessly. She was a clear communicator and checked in on us proactively. We were even upgraded at almost every hotel! So thankful for her help as many other agents were unwilling to work with us due to the limited amount of time before our trip! Thank you!!!
I would recommend this agent to my family and friends
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1 of 3 people found this review helpful
Reviewed By Grace - Los Angeles, CA | Traveled to Hawaii Island ~ Hawaii ~ USA
Wonderful family vacation
Tatiana was extremely helpful at every point of planning and executing a vacation for our large family. She responded quickly, efficiently, and provided information and options that enabled us to put together a great trip.
I would recommend this agent to my family and friends
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2 of 5 people found this review helpful
Reviewed By ACE - Thousand Oaks | Traveled to Hawaii Island ~ Hawaii ~ USA
World Travel Pro
Tatiana has booked some very ambitious travel for us and has always provided the best service possible. On time, available, honest and works very hard to search for the best deals with the best travel providers.
I would recommend this agent to my family and friends
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1 of 4 people found this review helpful
Reviewed By Donna - Los Angeles California | Traveled to Antarctica
A Trip of a Life time!!
Tatiana Is always professional and provides us with full service 5 star Vacations !
I would recommend this agent to my family and friends
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0 of 2 people found this review helpful
Reviewed By Sammy - Thousand Oaks, CA | Traveled to Italy ~ Europe
Honeymoon 💙
Tatiana made planning easy! Having all of our information, reservations, and adventures in one place to go back and look at was incredibly helpful! She was always available and made traveling internationally a breeze! I wouldn’t want to travel again without her.
I would recommend this agent to my family and friends
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